Holiday returns Information
For purchases made from 18th Oct 2024 customers can return or exchange up until 31st Jan 2025.
Shipping delivery dates
- Delivery Pre-24th Dec
- 13th Dec (International)
- 17th Dec (EU)
- Delivery Pre-24th Dec
- GB: 19th Dec
General Christmas holidays shipping information
Please note that all transit times provided are estimates (Door-Door) and are based from collection date/time. They are presented in working/business days and are subject to change due to various factors, included but not limited to:
Adverse Weather | Congestion & Peak Season | Customs Delays | Carrier Availability | Government Regulations, Strikes or Labour Disruptions |Force Majeure (events such as natural disasters or pandemics).
Delivery to door timeframes may vary based on:- Customs Delay |Selected Service Type | Operational Hours | National or Public Holidays.
Transit times are updated periodically based on the most recent data available provided by the carriers. Once an order is shipped, we are not responsible for delays caused by third-party carriers. We recommend monitoring the tracking information on the carriers website, using your tracking ID provided for real-time shipment status.**