My answer is not here in the FAQ section. Where can I contact your customer service team? You can contact our customer support team via Submit a ticket on our Support Center Email us: athleteseries@statsports.com Related articles My Tracker won’t connect, how do I fix this? How do I report an issue? What mobile devices are compatible with the app? How do I unpair my Tracker from my account? Do I need an internet connection to use the app?