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  • How do I report an issue?
  • My answer is not here in the FAQ section. Where can I contact your customer service team?

How do I report an issue?

To report an issue, please visit our Help Center.

Click on the top right hand side of the help center - Report an issue.

Enter in your details of the issue.

We will respond to your query as soon as possible.

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Related articles

  • My answer is not here in the FAQ section. Where can I contact your customer service team?
  • Can I get a refund / or exchange my pod?
  • How do I pair my pod to my phone?
  • How do I sync my session?
  • Getting Started (Creating an account)
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