What email address have you used to register your Apex Athlete Series App?
How to find out what version of OS you're currently on: iOS users: Click Phone Settings - General - About - Software Version. For Android users: Click Phone Settings - About Phone - Android Version.
What make/model of phone are you using to login to the Apex Athlete Series App?
To check you're on the latest version of the Apex Athlete Series App ( Click the three bars on the top left in the app and the 'about' link)
Please let us know your order number?
Please enter the details of your request. A member of our support staff will respond as soon as possible. Privacy Notice - https://statsports.com/privacy-policy